The Delhi government is set to launch a single window facility next week aimed at expediting the clearance process for investors' applications. This initiative is designed to enhance the ease of doing business in the city. Industry Minister Saurabh Bharadwaj will unveil the beta version of this system on Monday.
"The platform aims to streamline pre-operation approvals, reduce compliance burdens, promote sector-specific reforms, shorten project timelines, and improve the overall business environment in Delhi," Bharadwaj said.
The new portal will facilitate faster processing of clearances and create a more investor-friendly atmosphere. Currently, 59 services from 12 departments have been integrated into the platform. In the first phase, 37 services from seven departments—including labor, the Municipal Corporation of Delhi, the Delhi Pollution Control Committee, weights and measures, Delhi Jal Board, power distribution companies, and industries—have been onboarded.
The second phase includes 22 services from five additional departments, such as drug control, trade and taxes, excise, and entertainment tax.
The single window facility will enable investors and entrepreneurs to complete and submit application forms online, with the option for online fee payment. An application status tracking system will also be available.
The system will provide notifications at crucial stages of application processing—such as submission, approval, or rejection—through SMS and email. Users will receive their approval or registration certificates directly via the portal.
This initiative allows investors to apply for various clearances and approvals from multiple departments on a single platform, eliminating the need for individual applications. All departments involved are obligated to deliver requested services within the timelines outlined in the Public Service Guarantee Act.
In addition, the system features a unique PAN-based verification process, ensuring that users are identified through their valid PAN identities.
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