Covid 19 patients undergoing treatment at government hospitals and at home will be contacted everyday to get update about their health, to get regular feedback on their health, doctors’ visits and line of treatment. Usually health officials will call but in Himachal Chief Minister’s Office may call and get update. Chief Minister Jai Ram Thakur said on Monday, “The state government will not hesitate in taking stern action against the officials showing laxity in this regard in enforcing the SoPs, guidelines and general instructions issued to all heads of hospitals, medical superintendents and other senior officials relating to Covid-19 management".
In an effort to fix the gap between the system and compliance of the decisions taken by the government to upgrade patient care, including regular visits of senior doctors, para-medical staff and meeting shortage of the oxygen for indoor Covid patients CMO has taken this decision. Around 1,000 calls have been made to the Covid -19 patients from the Chief Minister’s Office (helpline no 1100) in the past 72 hours. All calls has been recorded. A data base will be prepared with the information extracted from the call recording for further course of action.
For any urgent medical or administration interventions needed at any stage, a patient or their attendants can also call back. “There is a set of standard 10 queries being posed to the patients. These include asking about his /her health profile, line of treatment, facilities at the hospital, medicines, diet and provision of hot water in the wards apart from his/her rating about the medical care. One question also relates to possible contact where he/she got infected,” said the chief minister’s advisor, R.N. Batta, who is monitoring these calls on real-time basis. Himachal Pradesh is seeing a sharp rise in the Covid 19 cases in this week.
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