Almost a week after Bharti Airtel’s announcement to adopt self-regulation for addressing instances of call drops, telecom minister Ravi Shankar Prasad on Friday came down heavily on operators to improve the quality of services.
Emphasising on the achievements of the NDA government in the telecom sector, Union IT and Communication Minister Ravi Shankar Prasad said he would show firmness on the issue of quality of telecom service, as he is answerable to the consumers and Parliament.
Addressing the Assocham Telecom Summit in New Delhi, Prasad said, now that the government has done its bit to address several concerns of the industry with regard to spectrum availability and making available government buildings for signal towers, the industry is duty-bound to "reinforce" its network.
Speaking on industry's commitment to do "self-regulation," he said, “I don’t understand self-regulation on call drops. The telecom operators should provide good service and quality service to the people. I only want people to be satisfied.”