Indian Railways IRCTC brings some new updates or new features to provide better facilities to its customers. IRCTC has launched a new chatbot feature 'Ask Disha' for online ticket bookers where customers' questions related to ticket booking or ticketing will be answered. The special thing is that this feature has been introduced with a 24-hour facility. During ticket booking, if you have any question, then you do not need to see the time, you can use the Ask Disha service 24 hours. Let's know in full detail
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Regarding this new feature, IRCTC has given information about Ask Disha service on its official tweeter account and said that this service has been introduced for IRCTC website users and on the chatbot feature 'Ask Disha' which comes with AI support, you find information related to booking and tinging can be obtained. This service will be available 24 hours. The most special thing about this service is that artificial intelligence has been used in it and this artificial intelligence will be in your service for 24 hours.
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Talking about the Ask Disha feature, then you will see the right side on the IRCTC website. In this, you will get the facility to ask all the questions related to ticketing. Here you can ask many important questions related to ticket booking, ticket cancellation, Tatkal ticket booking or train, etc. As soon as you ask any question in Ask Disha chatbot, you will get the answer through chatting. This service works on Artificial Intelligence and hence is able to answer your questions 24 hours.