There are many smartphones and gadgets in the market and you too are going to have a smartphone of some brand or the other, but when it comes to after-sales service, many things change. Many times you have started having problems with your smartphone at the service center. Many times there is a debate at the service center regarding the prices of the parts, but after today you will not have such a problem, because today we are going to tell you about such an after-sales service which is very great and you are hardly going to have any problem. Let's know...
Why is Vivo's after sales service no less than a gift?: Vivo entered the Indian market in 2014 and since then the company has been continuously increasing its sales and service. Today Vivo has more than 650 authorized service centers across the country in more than 500 cities, where customer satisfaction is the first priority. At these service centers, Vivo has given necessary training to its employees so that they are able to understand the local languages and make customer service easier.
Service Center in your city: Vivo has more than 650 service centers in 500 cities across the country, ensuring after-sales service from city to village. This wide network ensures that you get service easily so that you do not have to wander around.
Original Parts Guarantee: Vivo's service center provides best quality and original spare parts at reasonable prices. So you do not have to doubt the parts at all.
Huge discount for two days: Service day is celebrated at the service center for two days between 14th and 16th of every month. Under this, customers are also given a discount of at least 10% on accessories. Along with this, there is no need to pay labor charge and one also gets free back cover, screen guard, free handset cleaning, free handset checking, free software update, free handset sanitization and great refreshments.
Pickup and Drop Service: The best thing about Vivo's after sales service is that you don't have to take your phone to the service center, because Vivo provides its customers with a pick up and drop service which makes the after sales service even more convenient and they don't have to take a leave or waste time to get their phone repaired. You can book pick and drop for the service from the company's site.
24/7 Chat Support: The Vivo contact center team is available 24/7 to ensure that customers get instant service anytime, day or night. This ensures service is just a call away.
Extended Service Hours: Not only this, all the service centers in all the major cities of the country remain open till 8 pm on Wednesday, due to which the customer gets extra time to get his product repaired and the repair work becomes easier.
How to avail Vivo's after sales service?: Online Support: Now you can also visit the official website of Vivo India. After that you will be able to choose FAQs, Live Chat or E-mail Support from the Support section. After this, follow the instructions given by the support team.
Visit Service Center: Using the service center locator from Vivo India's website, you can also get information about the nearest service center. Along with this, you will be able to visit the service center with the bill of your device.
Pick and Drop Service: Users can opt for the pick and drop service from Vivo India's website or can also avail this service by calling Vivo's customer care support. You will be asked for the details of the device and the address and pickup time. After repair, your device will be delivered to the same address.
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