After the demonetization of the currency notes of Rs.500 and Rs.1000, Amazon the online shopping site resumes its Cash on Delivery services two days after it had halted the option. After the announcement of demonetization, company stops its Cash on delivery services, and allow its customers to pay with their cards instantly after receiving their products.
As of November 11, we are re-introducing CoD to enable options to pay at the time of delivery. This accommodates customers who face challenges of paying online, but are still able to use electronic instruments at delivery," an Amazon India’s spokesperson said.
The company also tells that they will train their agents to support the customer in order to pay for their electronic instruments or online payments. And only new currency is valid if you want to cash.About digital payments on the platform, the spokesperson said electronic payments at doorstep have gone up by a factor of 10x in the past two days.
This clearly indicates that customers are able to adapt to electronic payment methods when cash is constrained. We continue to focus on incentivizing and helping people shift to making payments electronically online, aligned with the government the spokesperson added.
All the E-commerce sites one by one give offers to the customers, to make them more comfortable in dealing with the cash crunch. They are giving several incentives to the customers to make cashless transactions. According to industry estimates, about 70 percent of the shoppers opt for cash while buying a product.
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