She broke barriers- Traditionally, there was an invisible barrier between the royal family and the service staff, and their relationship was governed by strict rules. However, everything changed with the arrival of the Princess of Wales at Buckingham Palace. Diana treated the servants not as subordinates, but as close acquaintances. She often dropped in to their kitchen and dined with them at a common table. Also, contrary to tradition, Lady Di often gave a chance to young employees who hadn’t previously had the opportunity to climb the career ladder.