IndiGo staff pushes badly to passenger, airline makes an apology
IndiGo staff pushes badly to passenger, airline makes an apology
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NEW DELHI: In a shocker, IndiGo ground staff hustled and dragged a passenger at Delhi Airport on October 15 after an argument. An airline employee, who acted as a whistleblower, tried to get involved and shot a video of this violence and was kicked out by the airline.

This drama stretched out on October 15 when 6E 487 flew into Delhi from Chennai. After alighting from the Airbus A-320, a passenger Rajiv Katiyal got into an argument with some ground staffers over some issue and he abusively ill-treated them.

Two to three IndiGo ground staffers blocked Katyal from boarding the bus which was taking passengers to the terminal then manhandled him and dragged him on the runway for over a minute. An IndiGo employee, Montu Kalra, who was at the site tried to interfere and shot a video of his contemporaries manhandling the passenger.

Instead of acting against the employees who thrashed passenger Katiyal, IndiGo kicked out Kalra whose wife is pregnant and who needs the job urgently for his growing family.

On Tuesday when Kalra's video became public and was aired by Times Group's Times Now, Aviation minister Jayant beam to IndiGo founder Rahul Bhatia and hunted a detailed report on this issue. He said once the passenger lodges a criminal complaint (FIR) against the IndiGo employees who beat him up, they will lose their security clearance for airport passes and not be able to go there for their job. Effectively, the guilty employees of IndiGo will not be able to work in the aviation industry, Sinha said.

Sanjay Bhatia, IGI Airport DCP, affirmed receiving a PCR call regarding the argument between the passenger and IndiGo employees on October 15. "Passenger Rajeev Katyal, who had flown in from Chennai, was waiting for coach bus. There was the clash between IndiGo staffer Jubi Thomas and the passenger due to a misunderstanding. The matter was amicably sorted out and a call was filed."

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