Customers gets upset with FASTag even before its implementation
Customers gets upset with FASTag even before its implementation
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FASTag is going to be implemented from 15 December at toll plazas across the country. But the people who have bought FASTags are going through very strange problems. Earlier, the last date for the implementation of FASTag was December 01, but due to incomplete preparations and only 14 % of the vehicles were fastened, it was increased to 15 December. These days NHAI is getting very strange complaints. People have to say that FASTag has become a big problem for them. From the Kherikadola toll plaza, Delhi resident was traveling towards Delhi in his friend's car. On the dashboard of a friend's car, he kept the FASTag of his another car, crossing the toll, his FASTag also cut money. He complained to the toll employees, but no result came.

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A person from Hapur, Dinesh Tyagi has made a very strange complaint. He sais that he had installed FASTag in the car on November 28, and that his car was standing at home, but without going to the toll, his 35 rupees was deducted. He said that while he was still at home, he got a message to cut the amount on his mobile. People have also complained on social media that money is automatically deducted from the FASTag kept in his bag or pocket as soon as tollplaza passes.

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On the other hand, taking the monthly pass is also less annoying. People have made monthly passatags to undergo tollplaza daily, which is given some discount. But after installing FASTag, they are not getting discounts and are deducting full amount from FASTag, which makes it very expensive for them to come daily. Another claim of NHAI regarding FASTag is also failing. The NHAI said that there will be a rebate in toll tax on return journals. However, on a one-way journey, the entire money will be deducted, because the time and number of the train will be recorded on the computer and if the vehicle is returned within 24 hours, the outstanding amount will be returned. But this claim seems to have failed. People complained on social media that their money has also been deducted in the return journals on toll plaza, but there is no result.

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