Finding a helpline number on Google and calling is often cost dearly. The biggest reason for this is that cyber criminals or thugs on Google place their mobile number in place of the helpline of the company concerned. After this, as soon as one searches on Google the helpline number of companies like bank, digital payment wallet, insurance, railway, courier, petrop pump, gas agency, these first results are the numbers uploaded by thugs. People feel that the fake number is the real number and from here the fraud starts again. So the question is, what is the way to avoid such fraud?

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Call only the helpline numbers given on the official website of bank / wallet, bank, railway, courier, bank etc. The first result is often fake when searching on search engines like Google. Check that number from the official website. Most of the helpline numbers of big companies are toll free and these numbers start from 1800. In any case on the helpline numbers, you need bank account, PAN card, Aadhaar card etc. Related information is not asked. If someone asks, disconnect the phone.

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Fill, read the message on your mobile carefully and do not tell the OTP or any code in the message when asked by someone else, if the person talking on the helpline sends you a link and asks you to click or download an app. If you say this, then be cautious. Through such links and apps, you can get a break in the bank account and phone. If you want to download any such as Anydesk, Quick Support, Airdroid etc. then do not download it. Through the app, the person sitting on your phone can take control under your bank / debit card / credit card / wallet information and do not share the OTP / Verification code received on your mobile with anyone.

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