Govt slams airline companies, says refund money for canceled tickets

Apr 08 2021 05:43 PM
Govt slams airline companies, says refund money for canceled tickets

New Delhi: A large number of people had booked flight tickets for travel to various places before the lockdown last year, but due to lockdown due to the corona infection epidemic, they could not go for the journey and remained where they were. Even the money for tickets booked for travel was not returned to them by airline companies, which the Civil Aviation Ministry has now slammed airline companies and expressed displeasure over their attitude.

The secretary of MoCA led a meeting with airline representatives on Wednesday about refunds of credit shell of passengers. State that credit shell is a credit note used against canceled PNR. Not only that, but it is also used by passengers for future ticket bookings. An official said, "The MoCA Secretary held a meeting with all airline companies today in the matter of credit shell refunds and slammed airline companies for not returning the money for tickets purchased by passengers before lockdown last year and expressed dissatisfaction with their attitude.''

GoAir and IndiGo have also submitted their promissory note (Undertaking) to the Ministry stating that they have refunded all credit shells to passengers. India's top court had ordered MoCA to clear all credit shells by March 31 and refund their money to passengers.

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