Help Desk Set Up for Kanchanjungha Express-Goods Train Accident: Helpline Numbers For SoS
Help Desk Set Up for Kanchanjungha Express-Goods Train Accident: Helpline Numbers For SoS

Indian Railways has set up a help desk with helpline numbers for families seeking information about passengers injured in the Kanchanjungha Express-goods train accident.

Help Desk number at Sealdah
033-23508794 and 033-23833326

Helpline No. GHY Station

Latest Developments - What We Know So Far

Union Railway Minister Ashwini Vaishnaw took to social media platform X (formerly Twitter) to confirm ongoing rescue operations “at war footing.”

“Unfortunate accident in NFR zone. Rescue operations going on at war footing. Railways, NDRF and SDRF are working in close coordination. The injured are being shifted to the hospital. Senior officials have reached the site,” Vaishnaw wrote.

The accident occurred when the 13174 Kanchanjunga Express from Agartala collided with a goods train near Rangapani, close to New Jalpaiguri station, according to the divisional railway manager of NFR’s Katihar Division.

Local media videos showed a pile-up between the two trains with one compartment nearly vertical in the air, where rescue workers and locals were seen milling around. It was not immediately clear if there were casualties in the accident.

West Bengal Chief Minister Mamata Banerjee shared in a post on X, “Shocked to learn, just now, about a tragic train accident, in Phansidewa area of Darjeeling district. While details are awaited, Kanchenjunga Express has reportedly been hit by a goods train. DM, SP, doctors, ambulances and disaster teams have been rushed to the site for rescue, recovery, medical assistance. Action on war-footing initiated.”

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