Some days he is rude as ever and the other days he behaves in the nicest ways, you could expect him to. Ever wondered why so? Like most in the world, do you also doubt your boss, suffering from an MPD (multi-personality disorder)?
Well, to clear your doubts, the scientists from the Michigan State University conducted a study on the behaviour of bosses and have postulated some really interesting facts.
The scientist first studied how the abusive behaviour of bosses influences their employees and then studied the response of the bosses on their own behaviour.
Russ Johnson, the leader of the group of scientists, affirmed, "Based on prior research, it wasn't clear whether supervisors even realized when they were abusive towards others. However, some bosses realize when they have been abusive toward their subordinates and feel guilty about it. This motivates them to repair the relationship by engaging in more appropriate and effective leader behaviors."
Johnson added, "People often act as though they have a moral ledger or bank account, such that doing good deeds adds credit whereas bad deeds withdraw credit. When there is a shortfall of credits, they are motivated to engage in good deeds to restore a balance. Abusive behavior weakens leaders' moral credit. To try to compensate for their wrongdoings, they show behavior to make reparations and amends toward abused staff."
According to the studies conducted, in addition to feeling guilty after engaging in their own abusive behavior, the supervisors felt as though they lost 'moral credit.' To build that credit back up, they showed types of sympathetic, supportive and reparative behaviors toward their employees.
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