India post periodically organizes Dak Adalats during which the functionaries of the Department meet the aggrieved customers, gather details about their complaints and try to settle them at the earliest. The 46th Regional Level Dak Adalat will be hold by the Postmaster General, Goa Region, Panaji 403001 on 30.12.2020 at 11:30 Hrs in the Office of the Postmaster General, Goa Region, Panaji 403001.
Complaints/Grievances about the Postal Services subject to the Goa Region, remains unsettled within 6 weeks will be entertained in the Dak Adalat. The complaints relating to Mails, Speed Post, Counter Services, Savings Banks and non-payment of money orders will be considered. The details like the dates, names and designations of the officers to whom the original complaint was addressed etc should be mentioned in the Complaints raised.
Interested customers may send their complaint regarding postal services in duplicate to Shri K.Balaraju, Secretary, Dak Adalat & Asstt Director Postal Services, O/o Postmaster General, Goa Region, Panaji 403001. Last date for receipt of complaint is 04.12.2020. The communication gaps and service faults happening occasionally in the India Post, gives rise to grievances and complaints. In order to redress such grievances/complaints in an effective manner, the Department periodically organizes Dak Adalat.
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