As the pandemic has eased off, slowly all services in India are resuming in their own way. Kochi Metro has enabled electronic ticketing facility for its commuters as part of promoting cashless transactions and lessening contact among staff and passengers in the current COVID-19 conditions. With this new facility, passengers can use the 'Kochi1' mobile application of the Kochi Metro and generate e-tickets with QR codes. 

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Because of the pandemic, these things are being mandatory. Kochi metro had earlier mooted cashless transactions with 'Kochi1 card', which travelers can use rather than paying in cash. The new e-ticketing facility can be used by those with and without 'Kochi1 card'. "We are promoting and encouraging contactless and cashless travel in Kochi Metro. The current scenario demands such modes of transactions. We are committed to providing a safe and clean metro for Kochiites," Kochi Metro Rail Ltd (KMRL) MD Alkesh Kumar Sharma said in a statement.

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Kochi Metro resumed its setting on September 7 after the Union government declared lockdown relaxations as part of Unlock 4.0. In a statement, Kochi metro officials had said that since it resumed the operations, at least 9,000 passengers used the metro service on a daily basis. According to reports, Kochi Metro Rail Limited had suffered a loss of Rs 34 crore due to lockdown. The highest loss among the country's metros was incurred reportedly by the Delhi metro service (Rs 1,609 crore).

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