In a sensational incident, Mumbai Police have busted a fake call centre in suburban Ghatkopar and arrested six women and five men for allegedly duping people under the guise of executives of banks and other firms to settle their loan dues, an official said on Thursday.
After conducting a probe into a complaint of a 61- year-old Mumbai resident, the police raided the call centre on Monday and captured 132 SIM cards, 11 computers and seven mobiles from the premises, he said.
The call centre was operating since April last year and the accused, taking advantage of the COVID-19 pandemic, allegedly cheated people who had taken loans from banks and other financial companies by obtaining their details, the official from Shivaji Park police station said. They would call the borrowers showing themselves as executives from these firms and offer to settle their loans for much less than the outstanding amount, he said.
Last month, the complainant, who had taken loan from two firms, approached the police alleging that he was duped of Rs 39,200. According to the complainant, in November last year, a person called him and offered to settle his dues worth Rs 34,000 for Rs 17,500. After the complainant agreed, the caller sent a person to his house to collect the amount.