The Telecom Regulatory Authority of India (TRAI) has given a big decision in the interest of the customers. TRAI has also recently introduced the Telecom Tariff (66th Amendment) Order. While telecom service providers (TSPs) have announced to introduce recharge plans with a validity of 30 days instead of 28 days. Under trai's new order, telecom companies should introduce a plan with a validity of 30 days within 60 days of the issuance of the notification.
According to trai's new order, every telecom company will have to offer at least one plan voucher, a special tariff voucher and a combo voucher with a validity of 30 days instead of 28 days. If the customer wants to recharge these plans again, then he can do so from the date of the existing plan, there should be such a provision.
Validity of 28 days instead of 30: In the past, users had filed a complaint that telecom companies do not provide full recharges for a month. Telecom companies are offering plans with a validity of 28 days instead of 30 days in a month, after which TRAI has decided to introduce recharge plans with a validity of 30 days to telecom companies as well.
Allegations of giving less days validity: In fact, there were complaints that private telecom companies such as Reliance Jio, Airtel and Vodafone-Idea (Vi) were offering customers a validity of 28 days instead of 30 in the name of one month recharge. Customers say that by cutting down 2 days every week, the companies save about 28 days in a year. In this way, telecom companies recharge customers for 13 months instead of 12 in a year. Similarly, in a two-month recharge, a validity of 54 or 56 days is given. While in the three-month recharge, a validity of 84 days is being offered instead of 90 days.