Smartphone manufacturer Vivo has introduced Vivo Smart Retail (VSR) model for the convenience of Indian customers amid lockdown under which users will be able to purchase mobile from the retail store even in lockdown. The company has developed the Click to Mortar model with the help of more than 20,000 retailers and 30,000 brand ambassadors. This model of Vivo will be applicable across the country. Vivo has said that under this model, the business will be following the rules of lockdown issued by the government. If you are a customer and you want to ask questions to any retailer, you can ask questions by messaging on 8955771110 and visiting Vivo India e-store (shop.vivo.com) and Vivo India Facebook page (@vivoIndia).
Connectivity via SMS is already operational, while the other two platforms will be available to customers before May 12. The pilot project will be launched in a phased manner with the aim of providing this facility across India. Vivo India Director Brand Strategy, Nipun Mariya said at the launch of this innovative sales platform, 'Customer-centric service is our offline partners' Will help ensure business continuity. '' AIMRA national president Arvinder Khurana said, 'Vivo Indian Crisis watch while protecting the interests of their offline retail partners at this time is a very good experience.
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We are positive that this solution will help retailers improve their business again and ensure that they can address consumer queries in an efficient and streamlined manner. Vivo's smart retail program will enable customers to experience Vivo products right from their home. ' Has donated Earlier, Vivo donated around 9 lakh masks to state and central governments, police agencies and other municipal corporations.
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