After the 40th AGM of Reliance, the tariff war has started between Reliance Jio and Airtel tele marketing companies.
Ravi Gandhi, head of Bharti Airtel said "When a customer wants to leave — going out of a continued relationship between customer and operator — this is the fundamental right of the operator to retain that customer, and it is not only specific to telecom industry... it is there for any industry where you can match the offer (from a rival)."
While, Anshuman Thakur, the head of strategy and planning at Reliance Jio disagreed with it and said "Current measures for transparency are not adequate because the specification of transparency in the industry is not consistent, therefore we again urge that all plans that are being offered by telecoms are published in a common platform and people can see the plans, and nothing beyond those plans is offered to anyone else."
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