Users have been facing problem-related to the internet speed in 4G smartphones with dual sim slots and have been asked to improve the technology to overcome this. This was informed by IT PP Chaudhary on Wednesday.

Chaudhary said in Lok Sabha "As per details provided by Trai, 4G-enabled dual SIM smartphones have issues relating to speed. In these phones only, one slot is 4G enabled, which is either pre-defined by the manufacturer or which can be selected by the user through options in the phone,"

"Incase 4G SIM is put in 3G/2G slot, there will be relatively higher degradation and it may be reduced by putting SIM in an appropriate slot. There could also be higher degradation in case two 4G SIMs are used by the customer and one of the service providers is offering only 4G services," Chaudhary said.

It was said by the ministers that by using some advanced algorithm in chips, this can be improved.

Ministers have said "The Indian Cellular Association was advised to take up the matter with the manufacturers so as to upgrade the algorithm in the handsets. Also, the service providers were advised to educate the consumers about proper use of SIM slot in dual SIM smartphones."

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