Indian Railways reactivates UTS facility ON MOBILE App to avoid congestion

In a bid to avoid congestion in ticket booking counters and to ensure smooth compliance of social distancing norms, facility to book unreserved tickets through UTS ON MOBILE app is being reactivated by Indian Railways.

Indian Railways has determined to reactivate the facility of UTS ON MOBILE App in zones where unreserved train services are reintroduced in a phased manner.  “In order to avoid any inconvenience to passengers in booking unreserved tickets and to ensure norms of social distancing at booking counters while purchasing the tickets, It has been decided that in addition to UTS ON MOBILE App facility available on suburban sections”, Railway said in a statement. This facility may also be reintroduced on non-suburban sections of zonal Railways.

Zonal Railways have been instructed that whenever unreserved train services are introduced on any zonal Railway, the zonal Railway concerned may accordingly enable UTS ON MOBILE app for issuing unreserved tickets.

The move will help avoid any inconvenience to passengers in booking unreserved tickets and to ensure norms of social distancing at booking counters while purchasing the tickets.

Presently, the Indian railways has operationalized almost 65 percent of its mail and express trains and over 90 percent of its sub-urban services as compared to the pre-lockdown levels.

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