Patna: If you know your rights as a consumer, then you can file a case of deficiency in the service you are getting from your companies. Action is also taken on your complaint and you also get the result. The latest incident has come to the fore regarding internet shutdown in 20 districts including Bhojpur of Bihar for 3 days. Due to this, the internet service of many companies was closed as a precaution.
Thereafter, a man sued internet companies in consumer court to get back his data as a consumer. After this, all the media houses prominently published the news of the complaint lodged against the Internet companies. In the same incident, the consumer also told the company that Airtel has lakhs of customers. Those who have lost their data due to net closure. All of them have to be returned. After hearing this demand, the officials of the company disconnected the mobile. After that, it is said that we will reply back on your feedback. After that, to know the status of the complaint, on Friday, called on 1800114000 of the National Consumer Forum. From there the news was received that your hearing has been done. The company has agreed to return your lost data and validity.
Then discussed with the representatives on the helpline of consumer forum and they said that this has happened to not one but lakhs of people of Bihar. They should get their validity and data back. After that, the representatives of the forum were asked to register the matter with the consumer commission. After this incident, there is hope among lakhs of mobile users of Bihar that the robbery of a company has been caught and their data will also be returned.
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