No refusal of service for not having Aarogya Setu application

Aarogya Setu application launched as a COVID-19 preventory protocol is made compulsory to install in public places. It was alleged that few Government agencies were denying the services for not having Aarogya Setu application. However, the High Court of Karnataka on Monday clarified that the government or its agencies cannot deny any service or benefit to the citizens for not installing the Aarogya Setu app on their mobile phones. 

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Anrivar A, Aravind, a city-based software engineer working for a non-profit organisation to protect people’s rights in the digital space has filed a PIL aginst refusal of services at public agencies for persons without Aarogya Setu application. A Division Bench comprising Chief Justice Abhay Shreeniwas Oka and Justice Ashok S. Kinagi made the above observation while hearing the PIL, filed by Anrivar A. Senior Counsel Colin Gonsalves suggests that HC should direct the governments not to deny any service for not installing the app. As the Government has not given any such conditions in written to the court. 

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Union Government Standing Counsel M.N. Kumar has clarified to the court that app is not mandatory for  public authority or agency to provide any service contrary to the order passed by the NEC, which has said that use of app is only voluntary. Mr. Kumar also clarified that no authorities have denied any service to citizens for not having the app. The hearing was adjourned till  November 10.

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