Telecom giant Airtel, Vodafone-Idea and Reliance Jio have opposed publishing TRAI's user-specific tariff plan. All three companies do not want to display the authority's user-specific tariff plan on their website. Companies say that there will be confusion among its users and users will complain to the telecom companies with the authority. Airtel and Vodafone-Idea have already introduced many user-specific offers to their users to keep up with the network. Reliance Jio has launched very few user-specific plans. Jio has launched promotional offers for its users in place of user-specific plans. Now, all three telecom companies are opposing this policy of TRAI. Let's know in full detail
TRAI has been advising telecom companies to keep transparency about their tariff plans since the beginning. The authority asked the telecom companies to publish all their plans on the website. Whether those plans are promotional or any user specific. Reliance Jio wrote a letter to TRAI that in this way, publishing a user-specific offer on the website can create confusion among users. Due to which the number of complaints against the telecom company can increase. Users may like plans that are not available to them. They can complain to the authority.
Bharti Airtel has also opposed TRAI to publish such a user-specific plan. Vodafone-Idea also supported Reliance Jio and Airtel in this case, saying that due to expired offers, resentment may arise among users. However, what the authority says in this matter, we will come to know about it in the coming few weeks.