New Delhi:- Amazon today introduced new features to better inform consumers about product safety warnings and potential recalls. Instead of getting information about product recalls through third-party websites and other news sources, Amazon shoppers can now use the new "Recalls and Product Safety Warnings" link at the top of the "Your Orders" page on the order page. page is now accessible. It will be saved on the page and forwarded to the customer by email.

When a consumer clicks on a banner or link emailed to them, they are taken to a page where they can read more about the potential safety risks of the product they purchased and see options such as refunds, returns and repairs.

"This new feature will allow us to directly contact 100% of customers who purchased recalled products from us and provide clear instructions on what to do next," Amazon said in a blog post announcing the new feature.

Also Read:- The Amazon Rainforest: Earth's Oxygen Factory

Although this feature is intended for products sold by Amazon, Amazon is making this new system available to third-party retailers as well. Our US-based distributors may choose to use Amazon's Recall Logistics Service (RLS). This allows sellers to notify customers who have purchased affected products, while allowing Amazon to manage the refund process and return logistics on behalf of the seller.

However, the downside here is that the system appears to be limited to US merchants and is opt-in based. Many Amazon marketplace sellers are based overseas, in regions that do not have the same security standards as the United States. As a result, unsafe products sold by third-party retailers have been found in the hands of US consumers. This includes toys for children. A 2019 CBS News survey found out.

Of course, one of his largest retail websites, Amazon will continue to face some issues with product safety due to the size of its catalog. More recently, the recalls have also included issues related to its own brands, such as portable chargers recalled for fire hazards and the Amazon Basic desk chair recalled for possible broken legs. There is a risk of injury. Mugs containing dangerous lead were also sold.

Also Read:- Unveiling the Marvel of Amazon Rainforest: Exploring the Intricate World of its 2.5 Million Insect Species

In 2021, the U.S. Consumer Product Safety Commission (CPSC) also sued Amazon to hold it responsible for recalls of potentially dangerous products it sells. "24,000 faulty carbon monoxide detectors that do not sound an alarm, a number of children's pajamas that violate combustible safety standards and pose a burn hazard to children, and the necessary flood protection," the complaint states. About 400,000 hair dryers sold in an unfurnished state”. .” Protect consumers from electrocution and electrocution. 

Earlier, after a CNN investigation found dozens of Amazon Basic electronic devices had melted, exploded or caught fire, several U.S. senators also wrote to Amazon, warning them of the danger. called for a product recall.

Also Read:- Preserving Biodiversity: The Challenge of Conservation Amidst Development

These complaints have taken time for Amazon to address issues surrounding recalls and safety concerns, but the company has worked with the CPSC, Recalls.gov, the U.S. Highway Traffic Safety Administration (NHTSA), and the U.S. Transportation Agency in the past. Monitored by the Ministry of Security. The Food and Drug Administration (FDA) and the United States Department of Agriculture (USDA) have taken action, including removing sellers and posting warnings on product pages.

The new site is live now, and Amazon says it will proactively notify customers about recalls and safety warnings going forward. 

Also Read:- Incredible Natural Phenomena: Wonders of the Earth and Sky

Amazon will make their customers aware of the safety calls that they receive but they are some kind of prank or fraud calls that amazon doesn’t do with any of their customers. Observing their customers calls from Amazon but they actually are not exactly what they thing and get pranked or go through any kind of Frauds Amazon has took a step ahead and had made their customers safe and their services secure.