After the increase in recharge plans of Reliance Jio, Airtel and Vi (Vodafone Idea), now customers are turning towards BSNL (Bharat Sanchar Nigam Limited). Due to the expensive plans of these companies, people are constantly shifting to BSNL, because BSNL is still offering old and cheap recharge plans. Along with this, BSNL is also bringing new plans for its customers.

BSNL's 4G network

BSNL is working fast on 4G network and it is expected that by the end of this year, BSNL's 4G connectivity will be seen in many parts of the country. This means that now BSNL customers will also be able to enjoy better internet speed.

BSNL's new way to avoid spam calls

BSNL has launched a new service to protect its customers from spam calls and messages. Now BSNL users can easily complain about spam messages coming on their number. For this, BSNL has adopted a special method through which users can quickly report spam messages and avail better service.

Complain through BSNL Selfcare App

For BSNL users, the company has launched a special selfcare app, through which you can easily complain about spam messages and calls. Other companies do not have such a facility at present. Let's know how you can use this app:

How to use BSNL Selfcare App?

Open BSNL Selfcare App: First of all open BSNL Selfcare App in your smartphone.

Click the menu. Click the three-line icon (menu) in the upper-left corner of the app's home screen.

Select Complaint and Preference: After this you have to scroll down the screen and select the "Complaint and Preference" option.

Report: Then you have to click on the three line menu on the right and select "Report" option.

File a new complaint: Then click on "New Complaint".

Select SMS or Voice Call: Now you have to select either SMS or Voice Call on which you want to lodge the complaint.

Submit: Finally after filling all the information click on submit button.

In this way, you can easily complain about spam messages and calls with the help of BSNL's SelfCare app and avail the benefits of better service from BSNL.

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