US auto major Ford India announced the launch of contactless sales and service of vehicles. This has been done to resume work at its dealership while retaining social distancing to prevent the spread of the coronavirus epidemic. Ford's new Dial-A-Ford process allows a customer to book, test drive and deliver a new car at home.

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Regarding the matter, the company said in a statement that it has issued guidelines for Ford's facilities as well as people and vehicles at the dealership, which will cover many procedures for sales and service. 1800-419-3000 is the number for its helpline, through which all work will be done.

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Vinay Raina, Executive Director of Marketing, Sales and Service of Ford India said that "Dial-A-Ford is a process in which we will work as a family. Where we will not compromise on convenience Will complete the job in safe and clean ways of sales and service experience. " The initiative will offer pick-up and drop service to Dial-A-Ford with online consultancy for the existing customers. It also states that including updates on information about digital payment along with servicing of the vehicle is also part of the roadmap. In order to provide a safe and sanitized environment for the customers of the company, Ford India is going to prioritize the facility there by restarting the dealership according to local guidelines. Ford India said that social distancing will be retained for all customers. A 'no-touch infrared thermometer' will be used to check the temperature of all those entering the Ford dealership, which will be applicable to all customers and employees. During this time, you will also have to wear masks and gloves to enter.

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