The world's leading automaker Honda Cars India Limited (HCIL) today announced that HCIL is closely working with all dealerships across the country after getting the necessary clearances from local authorities to resume operations. To ensure strict adherence to the broad guidelines of cleanliness, safety and distance issued by the company along with the criteria laid down by the.
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The standard operating procedure (SOP) for the dealership includes preparation of dealership, equipment fitness check, availability of personal safety and hygiene equipment, preparation of employees and preparation before starting operations in terms of hygiene. Specific protocols will be followed for entry into the dealership, pre-sales customer test drive, sales activity, getting the car for service, road tests, shop floor handling and finally giving the car back to the customer. These safety guidelines are being implemented in places like customer area, back office, shop floor, part storage etc.
Taking this step, Rajesh Goyal, Senior Vice President and Director, Sales and Marketing, Honda Cars India Limited said, "Ensuring safety for everyone at HCIL is paramount for us, for which we and our dealer partners both in showrooms and workshops. All measures are being taken for sanitization, safety and distance. We want to assure our customers that our dealership will visit them during their visit. It is ready to welcome and provide a safe and contact-free environment. At a time when personal vehicles are being given more importance, with the gradual opening of dealerships in the coming days, our aim is to make shopping for customers To increase the happiness of the dealership. Fast delivery vehicles as well as servicing of vehicles being used by essential service staff like doctors. Attention will be able to concentrate. "
