SBI provides major relief to crores of customers amid corona
SBI provides major relief to crores of customers amid corona
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In the second wave of the corona epidemic, the country's largest state-owned bank, State Bank of India, has allowed submission of KYC documents through the mail-in view of the problems faced by customers due to local lockdown. SBI on April 30 advised the Chief General Managers of all their 17 local head offices to accept KYC document requests through post or mail without the direct presence of the customer in the branch as of the increase in cases of corona infection in communication once again.

The same is now expected to be done by other public sector banks. KYC update High-Risk customers have to do it at least once in two years, medium risk customers once in 8 years, and low-risk customers once every 10 years. KYC can be updated by sending documents by post to branches in view of local restrictions or lockdown in many states.

It was also asked to ensure that customer accounts are not partially closed till May 31 due to the non-updating of KYC. These directives are in force with immediate effect. The bank has tweeted a toll-free number to all its customers at the time of this problem. According to SBI, branches need not come at this difficult time. Most of your work will be done with this toll-free number. The toll-free number of the bank is 1800 112 211 and 1800 425 3800.

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