Delhi Airport faced significant delays for more than 100 flights today due to thick fog, signaling potential further interruptions during the winter season. Keeping a close eye on this situation are the country's major airlines.
Air India has launched an upgraded version of its previous winter program, FogCare, in a bid to prioritize passenger convenience during adverse weather conditions. This initiative aims to offer proactive assistance to affected travelers by providing hassle-free options to reschedule or cancel their flights without any additional costs.
Rajesh Dogra, the Chief Customer Experience Officer at Air India, highlighted the genuine commitment behind the FogCare initiative, expressing, "Our aim is to minimize inconvenience for passengers whose flights might be affected by fog. This program will also ensure the integrity of our flight schedule network."
Passengers traveling on these affected flights will receive timely updates through specific flight advisories, ensuring they stay well-informed about potential delays. Air India seeks to improve the overall travel experience by offering passengers alternative options beforehand, showcasing a proactive approach in tackling challenges posed by winter fog disruptions.
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