With the onset of unlocking 4, metros will start its operation from Sept 7. Kochi Metro Rail Limited (KMRL) is all set to continue its commercial service from Monday in a phased manner, after being suspended for more than five months. From regular disinfecting to cashless transactions, the KMRL has taken a series of stringent measures to ensure safe traveling during the pandemic. Passengers are encouraged to use KochiOne smart card instead of cash transactions. Necessary precautionary steps have been taken to adopt contactless ticketing and digital payment at all stations.
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Cash boxes and contactless ticket machines are being set up at each station to discourage the use of currency notes to reducing chances for virus spread. Passengers without KochiOne card can obtain the ticket through cashless transactions and the new system will ensure that a commuter will need not touch anything except the ticket. The staff at the ticket counter and passenger information counter will communicate to the passengers through the mic and speaker only. Passengers have to sanitize hands at entry points of stations for which foot pedal operated sanitizing units will be kept at entry points.
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All public contact points like AFC gates, ticket counters, handrails of staircase, escalators, lift buttons, platform chairs will be disinfected every four hours. The station controllers and security controlling personnel will regularly monitor the social distancing of passengers through CCTV cameras. Passengers will be screened for body temperature. In addition, thermal cameras will be placed at stations with high footfall. During the first two days of operation, the services will be from 07:00 AM to 1 PM and 2 to 8 PM with a headway of 10 minutes. There will be no service between 1 PM to 2 PM.
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