Air India Express remains in the news due to continuous controversies. Where a few days ago, the crew members of the Tata Group-owned airline had also accused the airline of mismanagement. At the same time, if sources are to be believed, Air India Express has canceled many flights due to shortage of crew. 

Reports say that more than 80 Air India Express flights were cancelled. Not only this, the crew members of the airline went on leave on a large scale citing illness. In such a situation, these flights have been cancelled. Civil aviation authorities are also keeping an eye on this issue. Tata Group unit Air India Express is reportedly in the process of merging AIX Connect (formerly AirAsia India) with itself. Regarding this, there has been anger among the crew members of this airline for some time. 

Many members fell ill: Sources have informed on Wednesday that it is believed that more than 200 crew members have also cited illness in protest against the alleged mismanagement in the airline. At least 80 flights have been canceled and several flights delayed since Tuesday night due to shortage of crew members. At the same time, flights are being disrupted at various airports including Kochi, Calicut and Bangalore. According to reports, as per the summer schedule which started in the last week of March, Air India Express has to fly 360 flights every day. 

300 employees had given complaint: Last month, an employee union representing a group of Air India Express crew had also accused the airline of mismanagement. They said that the employees are being discriminated against. The union had claimed that these complaints of about 300 employees had also come to them. Bad behavior by management has a negative impact on employee morale.

Passengers vented their anger on social media: Not only this, many passengers also lodged complaints on social media on Wednesday about sudden cancellation of flights. Air India Express had also demanded an apology in a post made by a passenger on social media platform X. The airline issued its statement saying, 'Under our service recovery process, you will be able to either choose to reschedule the flight in the next 7 days or request a refund through our chat bot Tia.'
 
Air India Express gave this clarification: In this case, the spokesperson of Air India Express has also given clarification on the social media platform  X. He said, 'A group of our crew members suddenly reported ill last night, due to which flights were delayed and canceled. However, we are contacting the crew to find out the reason behind doing so. Our teams are also actively looking into this issue to minimize any inconvenience to passengers. We apologize for the sudden cancellation of flights and emphasize that this situation does not reflect the standard of service we try to provide.'
 
The spokesperson further said, 'People affected by the cancellation of flights can choose to reschedule their flights to another day or request a refund through our chat bot Tia. Guests flying with us today are requested to check whether their flight is affected before reaching the airport.

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