One of the most popular actresses of Bollywood, Nimrat Kaur on Friday (August 26) took to her official Twitter handle to slam an American airline and the actor also made some other allegations about the Airline after which airline issues clarification.
Nimrat took his social media and wrote, "@Delta (Airline name), I've been informed your operations in India are no longer functional. Taking up this matter here to draw your attention to this horrifying ordeal and help me sort this highly stressful situation."
The actor further added, “My journey from Mumbai was scheduled back from Detroit on the morning of August 22nd. After an utterly exhausting ordeal of nearly 40 hours of cancelled and delayed flights due to unprecedented circumstances, I landed in Mumbai without both my checked in bags. Despite multiple assurances between Detroit, Paris and Dubai airports about the luggage being in place, one bag continues to remain untraceable. The one that did finally arrive came bashed and damaged as if it had been tried to be broken into."
The actor said, "The shock and horror of this ongoing experience aside, I shudder to think if this sort of violation is possible with a passenger or a supposed privileged travel profile and access, what is even going on elsewhere. Not only am I mentally and physically exhausted with this 90-hour and counting, thoroughly disorienting ordeal, I am at my wits end with how this matter will be resolved and the overall harassment dealt with."
After Nimrat's allegation the airline issues clarification and wrote, "Thank you for your patience. Our Baggage office is currently closed. They are open between the hours of 6 AM - 11:30 PM ET, 7 days a week. I will be transferring our full conversation to a Baggage representative who will be happy to assist you within their operating hours."
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