The Indian ecommerce giant Flipkart has apologized to a Nagaland customer for a mess made by an employee over a delivery issue. A customer from Kohima, Nagaland had asked flipkart on Facebook why the ecommerce website had stopped delivering items to the state. The user wrote, "We still didn’t get independence and we are still a part of India. Treat all states equally areeh!” Shockingly the reply read, “Sorry to hear that. We appreciate your interest in shopping with us. However, sellers do not provide our services outside India.”The response by an employee of the shopping site had sparked outrage across the social media platforms.
However Flipkart deleted the original post after it got viral and blow up in major controversy. In its apology, Flipkart wrote, “We are extremely sorry about the inadvertent error earlier. We strive to ensure serviceability across the nation, including regions in Nagaland. We are happy to connect with you and provide currently available options.” The NSCN-IM may be trying hard to get a separate Constitution and a flag for Nagaland, but e-commerce giant Flipkart went a step ahead and ‘granted’ the state independence mentioning 'Outside India'. Pradyot Kishore Manikya Debbarma, the royal scion of Tripura and chief of The Indigenous Progressive Regional Alliance (TIPRA), called the incident “shocking”. He also said, “When a national brand like Flipkart responds like this, it shows at times we need a separate flag or a different law in the Constitution.”
Noted Naga musician Alobo Naga took to Facebook and thanked Flipkart “for predicting our future & giving us freedom too soon…” By Thursday evening, Flipkart not only apologised, but also started the services in the state. “We are extremely sorry about the inadvertent error earlier. We strive to ensure serviceability across the nation, including regions in Nagaland. We are happy to connect with you and provide currently available options…” the company posted on Facebook.
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