Indian Oil Corporation (IOC) has refuted the claims made by the North East Packed LPG Transporter Association (NEPLTA), calling them "misleading." The PSU (Public Sector Undertaking) addressed NEPLTA's reasons for a sudden strike, urging the union to end the agitation promptly. NEPLTA halted truck operations on December 4, citing pending dues and dissatisfaction with recent tender rates. This move disrupted LPG supply to various sectors across northeastern states.

In an official statement, IndianOil clarified that it has settled all outstanding toll dues and released payments for round trip kilometres (RTKMs) in Silchar. However, delays in payments for other locations are attributed to NEPLTA representatives' non-participation in joint verification exercises, hindering the resolution process, according to IOC.

Addressing NEPLTA's claim that tenders were floated at old rates, IndianOil countered, stating that bids with escalated rates, accounting for price index increases, were repeatedly issued in 2018, 2020, 2021, and 2022. The company asserted that despite substantial rate hikes in the latest tenders, mutually agreed upon after consulting with the Assam government, NEPLTA initially consented but later objected, initiating a flash strike by introducing new issues.

IOC emphasized that NEPLTA's actions disrupted the resolution process after an initial agreement had been reached.

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