On Sunday the Union Finance Ministry summoned the managing director and chief executive officer of Infosys Salil Parekh to explain the continuous glitches in the new income tax filing portal even after several complaints, an issue that was raised by Nirmala Sitharaman in June his year. Parekh is expected to appear before the Finance Ministry on Monday.
"Ministry of Finance summons Salil Parekh, MD and CEO Infosys on 23rd August to explain to Hon'ble Finance Minister Nirmala Sitharaman as to why even after 2.5 months since the launch of new e-filing portal, glitches in the portal have not been resolved. In fact, since 21st August, the portal itself is not available," the Income Tax (IT) Department tweeted.
The new income tax portal, which was launched on June 7, has been designed by Infosys. However, several glitches have appeared on it since its launch with many taxpayers waving their concerns on Twitter by tagging Finance Minister Nirmala Sitharaman. Considering the complaints, Sitharaman had asked Infosys to correct the matters. Last week, Sitharaman had had also assured that the technical glitches in the new income tax portal would be fixed in the next couple of weeks.
Sitharaman had said that the revenue secretary is observing this on weekly basis and emphasized that the new system is "far better than what it was in June but still some issues are there". "I have been reminding Infosys (the vendor which developed the new portal) constantly, and (Infosys head) Nandan Nilekani has been messaging me with assurances that next couple of days they will sort out the majority of problems," she said, as reported by media