Railways have given relaxation in the deadline for a refund of tickets issued by PRS counters. The details are as follows. Also, all the rules for e-tickets are the same as the passenger does not have to come to the station to return the ticket. This exemption is effective for the travel period from 21 March to 15 April. Along with this, the trains which have been canceled by the Railways between 21 March and 15 April 2020. The rules for them are as follows. A refund can be taken on the submission of tickets for 45 days from the date of the journey (in place of current rule 3 days / 72 hours).

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If the train is not canceled and the passenger does not want to travel. Ticket Deposit Receipt, the ticket can be submitted within 30 days from the date of the journey. Also, (in place of existing 3 days rule), Ticket Deposit Receipt can be submitted to the Claims Office. A refund can be done within 60 days of filing the ticket deposit receipt for verification of the train chart.

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Along with this, in place of the existing rule of 10 days) travelers who want to cancel the ticket through 139, they can get a refund at the counter within 30 days from the date of the journey. In place of the scheduled departure time of the train,) Dehradun railway station director Ganesh Chandra Thakur said that passengers are requested to take advantage of the special facility provided by the railways and come to the railway station to prevent the coronavirus. 

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